Thank you for purchasing one of the services or product(s) that Emajinationz Babysitting Boutique provides (“E.B.B”). Please read carefully through the terms and conditions ("Terms and Conditions"); a legal binding contract agreement between you as the client and ("us", "we", or "our") our website - http://www.emajinationz.co.nz operating by our company: Emajinationz Babysitting Boutique; that you understand and accept before proceeding through to the checkout and purchasing the service(s) or product(s) provided. These terms apply to all visitors, users and others who access or use this website.
If you disagree with any part of the terms and conditions then you may not access and use this website service(s) or products(s).
If you have any questions regarding our terms and conditions, please don't hesitate to contact us for further: firstname.lastname@example.org
- Acceptance: means the action of consenting to receive or undertake something offered through E.B.B.
- Babysitter: means the contractors of E.B.B.
- Cancellation: means the action of canceling a booking or service from E.B.B
- Client: means you as the person or the family using E.B.B.
- Company: means ("us", "we", or "our"): E.B.B.
- Contract: means a legally binding contractual agreement between you as the client and E.B.B.
- Confidential means when you and E.B.B are entrusted with private information.
- Copyright: means a legal means of protecting an author's work; E.B.B.
- Delivery: means the action of delivering letters, parcels, or goods to you as the client by E.B.B.
- E.B.B means the abbreviation of Emajinationz Babysitting Boutique.
- Fees: means the fees payable to the: E.B.B. from you as the client.
- Intellectual Property: means the property that is the result of creativity and copyrights through E.B.B.
- Liability means being legally responsible for something through E.B.B.
- Obligation means a course of action in which you as the client is legally bound to E.B.B.
- Pricing: means the amount required as payment for a product or service through E.B.B.
- Products: means the products relating to children that you can buy from the E.B.B.
- Refunds: means to pay a client customer who is not satisfied with the goods or services bought of E.B.B.
- Guarantee means a formal assurance that certain conditions will be fulfilled, especially that a product will be repaired or replaced if not of a specified quality from E.B.B
- Services: means services relating to babysitting on a casual or regular basis of E.B.B.
- Terms and Conditions: means the terms and conditions of the operating rules of E.B.B. -
- Website: means the online domain name of "emajinationz.co.nz" which operates the business called E.B.B.
2. ACCEPTANCE OF YOUR ORDERS: PRODUCTS
- Once your payment has been received to us (“E.B.B”). We will send you an email confirmation notification acknowledging your order is being processed; however, if payment is not cleared before posting we will notify this to your attention.
3. CANCELLATION POLICY: SERVICES
- If you cancel an evening babysitting booking before the 24 hours there will be no cancellation fee.
- If you cancel 12 - 24 hours there will be a cancellation fee of 2 hours.
- If you cancel less than 12 hours of the evening babysitting; the cancellation fee will be 4 hours. Thos will be invoiced or can be paid through the website.
4. CLIENT OBLIGATIONS
- All correspondence communication that includes verbal, email or written is confidential between you as the E.B.B and must not be discussed with third parties.
- All evening babysitting bookings must be made by you directly to E.B.B.
- All evening babysitting bookings must be processed before your evening out.
- There is a minimum of three hours for evening babysitting.
- The client agrees to pay the babysitter cash or by internet banking.
- The client agrees that the environment of where the evening babysitting is taking place is safe for children and the babysitter.
- The client agrees to pay petrol allowance (.76 p/k) and parking fees where applicable.
- There will be a double rate for public holidays or special events: new year’s eve.
- The client agrees that they will not solicit any of the babysitters provided by E.B.B.
- The client knows evening babysitting starts at 6 pm – special arrangements can be arranged to start early.
- The client must treat our professional babysitters with the utmost respect and integrity.
- The client is aware that our professional babysitters are over 18 years of age, are either qualified in early childhood, nannies, teachers, nurses, students, grandparents and are fully interviewed, police checked, first aid certified, reference to melt your heart; are passionate about children or have children or fur children of their own.
- All confidential information between you as the client and us as E.B.B will disclose any information to other third parties unless it is done so by the law.
- All information is given from you as the client must be accurate personal information details for the services that you require at E.B.B.
- All content and information via the E.B.B website: text, images, HTMLS codes and other material are protected by the New Zealand and international copyright laws and remain the exclusive property of E.B.B.
7. DELIVERY: PRODUCTS
- We ship our New Zealand made products nationally using New Zealand post with the basic tracking system in place.
- We highly recommend posting out your order within 5 business days of receiving your payment; however, sometimes there could be a delay and therefore we will get in contact with you.
- Please take extra care with the accuracy when entering your delivery address for your order(s). If by some reason your parcel does not arrive within a reasonable time, please get in contact with us.
- We do not take responsibility for New Zealand post for lost parcels, but we will do our best to locate your parcels for you.
8. FEES AND PRICING
- All services, products, shipping prices, and transactions are in New Zealand dollars (NZD).
- Evening babysitting bookings fees for E.B.B are $20.00 per babysitting booking. This is a deposit to secure your evening babysitting booking. This is also a non-refundable and if you cancel at anytime. This must be paid through the website of E.B.B. or by another arrangement; prior to your evening out.
- Evening babysitting bookings same day fee for E.B.B. are $25.00 per babysitting bookings. This must be paid through the website of E.B.B. or by another arrangement.
- If you book a block of babysitting evenings at one go: more than 3; the booking price will drop down to $15.00 per bookings.
- Evening babysitting hourly rate for E.B.B is $22.00 per hour.
- Extra child(ren) or friend other than immediate family is $5, extra person per hour.
- All fees include G.S.T.
- International duties, taxes or any other fees or charges you may incur in relation to a foreign transaction, are your responsibility.
- Fee and pricing payments can also be paid through the website of E.B.B; internet banking, credit card options are available. They are all securely and safe payment options.
9. INTELLECTUAL PROPERTY
- The Client agrees and acknowledges that the service provided by E.B.B. is the owner and/or licensee of the intellectual property rights in certain systems, know-how and other intellectual property which may be utilised in the provision of the services provided to the Client and that the Client obtains no rights and our interests in such intellectual property by virtue of its purchase of the services from the business of E.B.B.
- E.B.B. accepts no liability or responsibility for any accident, injury, loss, damage or misconduct sustained by a babysitter, clients or any other persons and by booking a babysitter through E.B.B, the client agrees to exclude E.B.B should any mishap occur.
- E.B.B. aims to research the background of our babysitters with accuracy. E.B.B. will conduct thorough checks, conducts interviews, and ensures the babysitters have clean NZ police records with current first aid certificates.
- E.B.B. holds a $5,000,000 Public Liability Insurance policy that covers all babysitters for the duration of their bookings that are placed via E.B.B.
- All products are displayed on our website as accurately as possible. Due to each individual person’s computer screens, the colour resolution might be slightly different from the actual product.
12. REFUNDS AND GUARANTEE: SERVICES AND PRODUCTS
- We will try our best in all evening babysitting but may not be able to guarantee a babysitter.
- If by some unfortunate circumstances we are able to find a babysitter for you. We will be happy to refund your booking fee.
- If the babysitter is unable to attend the babysitting booking, we will try our best to find another babysitter to take her/his place.
- All items are pre-checked before they are despatched for their new forever homes.
- However; by any chance the products you receive you are not completely happy, they are faulty or damaged; please get in contact with 15 business days of receiving your products.
- We are happy to offer you an exchange gift card with the value from the date of your purchase. The item(s) must be sent back in its original condition, unused/undamaged and in the original packaging.
- We are sorry, but we cannot exchange/refund if you change your mind if it’s a custom design, promotional codes or if it has been on sale.
- Items returned are at the buyer’s expense and exchange gift card will incur an extra delivery charge.
PLEASE NOTE: LAST UPDATED: Tuesday 6th March 2019
We reserve the right, at our sole discretion, to modify or replace these terms and conditions at any time of Emajinationz Babysitting Boutique. If a revision material, we will try to provide at least 30 days’ notice prior to saying before any new terms will be taking effect.